Data protection

Last updated: April 3, 2025

At NetBet.ie, we value your privacy and are fully committed to protecting your personal data. This policy outlines how we collect, use, store, and safeguard your information, in accordance with the General Data Protection Regulation (GDPR) and relevant data protection laws in Ireland and the EU.

1. Who We Are

The data controller responsible for processing your personal data is:
NetBet.ie
Email: privacy@netbet.ie

2. What Data We Collect

We may collect and process the following categories of data:

  • Identity data: name, date of birth, address, email, phone number
  • Account data: username, password, game activity, preferences
  • Financial data: payment details (e.g., card or bank info – encrypted)
  • Technical data: IP address, device type, browser, location
  • Marketing preferences: communication opt-ins or opt-outs

We only collect data that is necessary to provide our services legally and securely.

3. How We Use Your Data

We use your data for purposes including:

  • Creating and managing your user account
  • Processing deposits and withdrawals
  • Verifying your identity (Know Your Customer – KYC)
  • Providing customer support
  • Fulfilling legal and regulatory obligations
  • Preventing fraud and ensuring platform security
  • Sending promotional offers (only with your consent)

4. Lawful Basis for Processing

We process your personal data based on:

  • Your consent (e.g. marketing, optional cookies)
  • Performance of a contract (e.g. user registration and gameplay)
  • Legal obligations (e.g. anti-money laundering, age verification)
  • Legitimate interest (e.g. security monitoring, service improvement)

5. Data Sharing and Third Parties

We may share your data with:

  • Payment service providers
  • Regulatory authorities (e.g. Revenue Commissioners, Gambling Commission)
  • Anti-fraud services and compliance partners
  • Analytics and marketing platforms (with consent)
  • Customer support platforms

All third parties are required to follow strict data protection agreements.

6. Data Transfers Outside the EU

If we transfer data outside the European Economic Area (EEA), we ensure:

  • Standard Contractual Clauses (SCCs) are in place
  • Adequate protection and safeguards are applied
  • Transfers comply with GDPR requirements

7. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Request correction of incorrect or outdated data
  • Request deletion of your data (when applicable)
  • Restrict or object to certain types of processing
  • Withdraw your consent at any time
  • Request data portability
  • Lodge a complaint with the Data Protection Commission (DPC) at www.dataprotection.ie

To exercise any of your rights, contact us at privacy@netbet.ie

8. Data Security

We implement strict technical and organisational measures to keep your data safe, including:

  • SSL encryption
  • Firewalls and access controls
  • Regular security audits
  • Staff confidentiality and training policies

9. Data Retention

We keep your data only as long as necessary to fulfill the purposes outlined above or to comply with legal and regulatory obligations (e.g. financial records, KYC documentation).

10. Updates to This Policy

We may update this policy as needed. All updates will be posted on this page with a revised date. We encourage you to review it regularly.

11. Contact Us

If you have any questions about this Data Protection Policy or how your data is handled, please contact:
privacy@netbet.ie

By using NetBet.ie, you acknowledge and agree to the terms outlined in this Data Protection Policy.